Privacy Policy
Last updated: February 1, 2026
1. Introduction
Cherry ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
2. Information We Collect
Information You Provide
- Account information (username, email, profile picture)
- Messages and interactions with AI companions
- Gift and transaction history
- Wallet connection details
Information Collected Automatically
- Device information and identifiers
- Usage patterns and interaction data
- IP address and approximate location
- App performance and crash data
3. How We Use Your Information
We use your information to:
- Provide and maintain the App
- Personalize your experience and AI interactions
- Process transactions and manage your account
- Improve our services and develop new features
- Communicate with you about updates and promotions
- Ensure safety and prevent fraud
4. AI Conversations & Data
Conversations with AI companions are stored to maintain context and provide a personalized experience. We may use anonymized conversation data to improve our AI models. You can request deletion of your conversation history at any time through Settings.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating the App
- Analytics partners to improve our services
- Law enforcement when required by law or to protect our rights
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent at any time
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain anonymized data for analytics purposes. Transaction records are kept as required by applicable law.
9. Children's Privacy
The App is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or via email. Your continued use of the App after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us at privacy@cherry.chat.